AKIMBO Incentive Prepaid Mastercard® Frequently Asked Questions
AKIMBO Incentive Prepaid Mastercard® Frequently Asked Questions
For inquiries, please call the phone number noted on the back of your Prepaid Debit Card. 24/7 automated customer service assistance is available and live agents are available (english and Spanish) M-F, except holidays, 7 a.m to 7 p.m CST,.
- How do I register my card for online access?
- Help! Why is my card being declined?
- Want to use your card at an ATM?
- Want to use your card at a gas pump?
- Did you enter your PIN when attempting the transaction?
- Were you trying to make a purchase online or over the phone?
- Your card may be restricted at certain merchants, merchant categories or locations
- My card was lost or stolen
- Refunds for Purchases Made with the Card
- Disputes with Merchants
- Reversal of Transactions
- Limitations on Card Usage
- Purchase Limitations
- PIN:
- Merchant Authorization Holds