Your card may be restricted at certain merchants, merchant categories or locations
Your card may be restricted at certain merchants, merchant categories or locations.
The sponsor organization who provided you with and/or loaded your card may have placed restrictions on where the card can be used. You can reach out to your sponsor to find out if there are any such restrictions, or you can contact customer service at cs@akimbocard.com or 1-855-449-2273.
You might have exceeded a daily limit, especially if you received a decline for an ATM withdrawal.
How do I check my card account balance? You can check your card account balance in several ways: Log in to your card account at https://app.akimbocard.com/app/#/login. or give us a call at 1-855-925-4626 and choose option "3" to hear your current balance.
Reach out to us. Send us an email at cs@akimbocard.com or give us a call at 1-855-449-2273.