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Affordable Housing Program Specialist

THE HOUSING AUTHORITY OF THE COUNTY OF SANTA BARBARA ANNOUNCES AN OPEN RECRUITMENT FOR THE POSITION OF:

Job Title: Affordable Housing Program Specialist
Location: Depot Street Development - Santa Maria
Pay: $29.1726- $35.4595 per hour, Full-Time, 78 hours biweekly. Benefits eligible.
Closing Date: Wednesday, June 7, 2023 at 4:00 PM

SUMMARY: Under the supervision of the assigned manager, the Affordable Housing Program Specialist provides a variety of subsidized low-income housing rent services and case management to low-income and previously homeless individuals and families sourced from a portfolio of state and federal-funded subsidized housing programs. This position performs property management duties that maintain and enhance the value of real estate assets, in order to maximize the owner's financial return and for the benefit of the tenants, consumers and the community; represents the property owner to both the tenants and the public.

ESSENTIAL FUNCTIONS - Essential and other important responsibilities and duties may include, but are not limited to the following:

  1. Effectively manage a caseload of multi-family units as assigned, in compliance with Federal Regulations and the HACSB Administrative Plan.
  2. Remain familiar with current U.S. Department of Housing and Urban Development ever changing Federal Regulations as they relate to government-subsidized rental assistance programs.
  3. Conduct comprehensive review of rental assistance client case files to ensure eligibility determination, rental assistance calculations, case management activities, and documentation are accurate, complete and in accordance with Agency policies and procedures and applicable funding source rules and regulations; refer sensitive, highly complex issues to the Housing Manager for resolution
  4. Review data, evaluate applicable rules and regulations, and make determinations of client eligibility for program assistance; review client intake files for accuracy and completeness and
    process.
  5. Assume full responsibility to conduct certifications and re-certifications; tenant eligibility determination on time and correctly
  6. Identify income reporting discrepancies; calculate payments owing to HUD and execute repayment agreements
  7. Respond to inquiries, phone calls, correspondence, and e-mail in a timely and responsive manner
  8. Coordinate with Housing Quality Inspections (HQS) team to ensure timely inspections at admission to the program
  9. Perform property management functions; move-in / move-out inspections, lease enforcement, mitigate neighbor-to-neighbor disputes, serve termination notices, perform housekeeping inspections, and other property management-related duties
  10. Maintain proper maintenance of client files and computer records to ensure accuracy according to HUD regulations and HACSB policies and procedures. This includes renewing of contracts for
    HCV housing participants, including interims and re certifications/review of income and household composition.
  11. Respond in a timely manner to all allegations received such as drug-related criminal activity, activities that threaten the health or safety of residents, any gang related activity, violent criminal
    activity, any sexual offenses, fraud allegations, income discrepancies, household composition and any program participant responsibilities that have been violated. Attend informal hearings pertaining to any of the above allegations

Competencies necessary to succeed in the position:

  • Analytical skills - to solve complex mathematical calculations and interpret policy documents.
  • Communication Proficiency - bilingual English/Spanish highly desirable.
  • Thoroughness - to maintain files with very few audit findings
  • Customer/Client Focus - to mediate tenant disputes and gain program compliance

Qualifications:

Knowledge of, or the ability to learn within six (6) months of employment: 

  • 24 CFR Parts 5, 902, 903; and 982; current HUD PIH Notices
  • California Tax Credit Allocation Committee (TCAC) regulations
  • Project-Based Rental Assistance subsidy (PBRA/Multi-Family)
  • HOME, CDBG, Joe Serna
  • Code of Civil Procedures relating to Notice/Service requirements
  • Non-discrimination Laws and Fair Housing compliance; Violence Against Women Act (VAWA)
  • Microsoft Office; Excel, MS Word, Outlook
  • Enterprise Income Verification (EIV) System - HUD
  • YARDI software
  • California landlord/tenant law

Ability to: 

  • Follow established procedures and recommend improved processes.
  • Interpret and analyze regulations and procedures
  • Clearly explain Housing Authority programs, procedures and activities
  • Work with minimum day-to-day supervision
  • Prioritize tasks; organize work assignments to ensure timely completion of projects
  • Work well under pressure under deadline-driven situations

Experience and Training Guidelines - Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education and Experience - Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Two (2) years of property management experience in multi-family development of no less than 100 units; two years of responsible work for a social service agency or another similar community-based organization

Training: Graduation from high school or GED equivalent with specialized course work in computer software programs, general accounting, real estate, property management, psychology, or social work

License or Certificate: Successfully pass assigned program training with an exam score of 80% or higher within six months of employment. May require Proof of valid California Driver's License and driving record acceptable to HA insurance carrier required dependent upon area needs.

Working Conditions -The working conditions described here are representative of those an employee may encounter while
performing the essential functions of the job.

Physical Conditions- Stationary position 50%. Move about the office to access file cabinets and office machinery. Move about the housing development and grounds to inspect units, monitor the common area and deliver notices. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with others. Moderate to light lifting and/or move up to 20 pounds.

Environmental Elements- Indoors in a climate-controlled environment and outdoors with exposure to weather conditions. Moderate noise with exposure to talking, music, telephones, printers and frequent interruptions. Working in a confined area with or without windows; exposure to florescent lights and computer screen for an extended period. Public contact

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.

The Housing Authority of the County of Santa Barbara makes reasonable accommodation to the known physical or mental disabilities of otherwise qualified applicants or employees with handicaps, unless such accommodations would impose an undue hardship of the operation of Surf Development's programs.

APPLICATION PROCEDURE
Submit a resume by email and submit an online employment application using this link. All resumes and on-line applications must be received by 4:00 PM on the closing date posted at the top of this announcement.

AN EQUAL OPPORTUNITY EMPLOYER